![]() The machine may not print properly if you do. Or, remove the paper jam that prevents the cartridge holder from moving.īe careful not to touch the components inside the machine. If that doesn't resolve the issue, check the table below.Ĭancel printing, turn off the machine, then remove the protective material from the cartridge holder. Table 2: The light flashes alternately between green and orange (These errors are generally unrecoverable and may warranty service to resolve.)ĭisconnect the USB cable from the machine, turn the machine OFF, then unplug the machine from the power supply. If the error isn't resolved, connect the machine to the computer and align the print head. Make sure all required boxes on the head alignment sheet are filled in, and that the sheet is set in the correct orientation on the glass surface. Scanning the alignment sheet has failed.Make sure the document is the correct size and is correctly positioned on the glass surface, then press the Black or Color button. The document size can't be detected or the document is too small for Fit-to-Page copying. ![]() Scanning the print head alignment sheet has failed. The size of the document can't be correctly detected or the document is too small when Fit-to-Page copying is selected. Replace the empty cartridge immediately after printing.īe advised that Canon isn't liable for any malfunction or trouble caused by continuation of printing under the ink out condition. If printing is in progress and you want to continue, press the Stop/Reset button for at least 5 seconds. Replace the ink cartridge and close the cover. Open the cover and install the cartridge properly. The cartridge may not be installed properly. The cartridge may not be compatible with this machine. ![]() If you want to continue printing without this function, press the Stop/Reset button for at least 5 seconds.īe advised that Canon isn't liable for any malfunction or trouble caused by printing under the ink out condition. The cartridge displays in gray on the printer status monitor - Windows and Canon IJ Printer Utility - Mac ®.The function for detecting the ink level may be disabled since the ink level can't be correctly detected. When this happens, the printer requires service. Printing is disabled once the ink absorber becomes completely full. Press the Black or Color button to cancel the error and continue printing. This error means the ink absorber is almost full. The machine has a built-in ink absorber to hold ink used during tasks such as print head cleaning. Make sure cartridges are installed in the correct position. Ink cartridge isn't installed in the correct position. Open the cover and make sure the cartridges are installed properly and are compatible with the machine. The ink cartridge isn't installed properly, or isn't compatible with the machine. Remove the jam, reload the paper, and press the Black or Color button. If printing doesn't resume, check for a paper jam. Reload the paper correctly, then press the Black or Color button. Table 1: The light flashes repeatedly orange Table 2: The light flashes alternately between green and orange. Table 1: The light flashes repeatedly orange. Note the error code number and way the lights flash, then refer to the appropriate table below for help. When a printer error occurs, an error code displays on the printer screen along with flashing lights.
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